21-Jul-2021. This feature gives you the responsibility for managing the main key lifecycle, and prevents Webex from being able to decrypt your content. Automatic license assignment improvements. If a partner enables this for a customer, then the customer can upgrade their Webex site from the customer view in Control Hub. Read more at Deployment Guide for Hybrid Message. For example, although the devices are registered to the cloud, you can provide them with a line and PSTN service that is served through your Unified CM deployment. If you are planning on providing support for your users, you can go to Management > Organization Settings and scrolling to the Support section. The default is that external users are allowed to share files in group spaces. to enter the session ID before they can join a session. The Webex Support session window (dashboard) that customers use to enter messages can be customized. Under Webex Support, select CSR Preferences. Depending on the number of users that you want to add, we recommend that you use: Manually Add or Modify Users if you have a small organization so you can add up to 25 users at a time. You can now see when a participant changes their network connection, microphone, or camera during a meeting, and if a device is connected through Video Mesh. At any point you can return to see all the tasks and review the import status, stop any active tasks or review the errors list. Configure a User as a Full External Administrator on Control Hub. This highly anticipated feature gives users live captions (subtitles) during meetings. In the panel that opens on the right, in the Services, select Meeting. See Manage polls in webinars in webcast view. We needed to change the Control Hub pages to accommodate the new flexibility of this feature, as shown above. For an existing installation, you'll see an upgrade prompt; for a new installation, get the latest version by going to the customer view in https://admin.webex.com, clicking Users, and then choosing Manage Users > Enable Directory Synchronization. For more information, see Convert Unlicensed Cisco Webex Teams Users. You can complete that configuration right in Control Hub. Configure Your Cisco Spark Calling Dial Plan. For more information, see the Deployment Guide for Cisco Spark Hybrid Call Services, Phone Button Layout of Desk Phones Assigned to Users and Places. Read more about Global search in Control Hub. View usage analytics. You can set up your Webex Services (Meetings, Messaging, and Webex Calling). You can now claim users that have signed up for Webex services using your organization's email domain into your organization. It's then up to the customer to decide which users within that organization should have their calls (both incoming and outgoing) recorded automatically. We've added a License Summary tab in the Subscriptions page if you have multiple subscriptions in your organization. We've added policy control over Giphy content. You must claim your domains to make this restriction effective. With Control Hub, administrators will be able to manage calling, meetings, messaging and devices in a single pane. Support Control Hub Administration for Webex Services Control Hub Get Started Section Overview Get Started with Control Hub What's new in Control Hub Provision your Webex services subscription Link Webex sites to Control Hub Provision New Cisco Webex Sites in Cisco Webex Control Hub Get Started with Webex Hybrid Services Allow List of Domains in Your Corporate Network. You can now choose a different retention period for group spaces and for one-to-one spaces. For more information, see Upgrade Multiple Webex Sites for Customers with Batch Site Upgrade in Control Hub. Set up and configure cloud and hybrid services, and see if they are active or Assign Webex services and licenses. You can now search, list, and show status values from a specific device directly on Control Hub. In addition, over the next several months, Webex will expand the mechanisms for group creation and management through the Control Hub portal and through the Azure AD directory connector. For more information, read the RoomOS software upgrades article. For more information, see Remove the GIPHY Integration from Cisco Webex Teams. Go to Management > Users, and then click Manage Users. Security settings and tools are grouped to help you gain insights into your organization's security level. How to Configure and Troubleshoot CVI for Microsoft Teams. User Onboarding BreakdownA graph displaying the number of users onboarded using the various available methods. With this improvement to Organization Health, you can evaluate the health of specific or multiple meetings sites. For more information, see Upgrade a Cisco Webex Site for a Customer in Cisco Webex Control Hub. You can use Control Hub to assign read/write administrators, read-only administrators, and user management administrators to specific meetings sites. For more information, see the Partners section in Assign Organization Account Roles in Cisco Webex Control Hub. 3. Control Hub; Webex Meetings and Webex Webinars; Webex for Cisco Broadworks; Webex Calling; Hybrid services; Webex devices; Webex Contact Center; Release notes. Control Hub offers a holistic view of all your Webex services. In addition to our existing security and compliance policies, we have introduced the following data and privacy improvements: When you select users to convert from a consumer organization to your organization these users are notified and given an option to move their existing account or create a new account. Visual Updates to User and Group List Pages. You'll get this with the 41.6 upgrade. 1. Block external meetings in Webex for Government. All new organizations that you create from this point on have phase 2 data storage in Europe if you select an EMEAR country. You can drill down into any Webex session and understand the network paths from wherever the user is working, including all routes that data travels. Choose the Webex site to change the settings for, and select Configure Site. The Groups list has had the same visual treatment as the Users list, but we did not change the way it works. For more information about this feature and to see update capacity numbers for Calendar and Call, see User Capacity Limits for Expressway-Based Cisco Spark Hybrid Services. For more information, see What's New in Cisco Webex Cloud-Connected UC. Control Hub is a web-based, intuitive, single-pane-of-glass management portal that enables you to provision, administer, and manage Webex services. The new look makes it easy to see if your subscriptions are about to expire or if you overallocated licenses. You can now use Pro Pack to prevent Webex Teams from displaying previews for website links shared by your users. Control Hub for Webex for Service Providers Control Hub is a web-based portal that allows IT administrators to manage Webex settings in one place. You can now migrate your organization from ciscospark.com to webex.com SIP addresses. Set up your network so Webex can access all the necessary traffic. Site administrators can choose to have users use ActiveX or Java to download the Webex Support client: Java: Webex Support runs in a standalone client. Configure Incoming Calling Permissions for a Workspace. This improved usability reduces the effort you spend managing specific users, and makes it easier to read their services and capabilities. Want to make your organization more secure? For more information, see Assign Roles for Your Control Hub-Managed Webex Site. If this option is selected, select the Screen Sampling display mode as the default mode for your site. The provisioning wizard has been updated with an improved and consistent flow so that admins can easily identify their organization and deliver licenses with ease. Customers who use Webex Room devices can now authorize Hybrid Calendar to access Google Calendar rooms only. Background color You no longer have to go to the Calling Admin portal to enable Push-to-Talk for users. Your Cloudlock admins can now include Webex file uploads, previews, and downloads when configuring policy and monitoring activity. I have this problem too Labels: Internal Partner 0 Helpful Share Reply As with phase 1, we also store the organization's user identities and encryption keys in-region. unchecks the "Document sharing" option. Background color (web You can now choose to send out activation emails automatically or manually without needing to have SSO configured for your organization. You cannot delete a schedule if it is active and assigned to a feature, for example, an auto attendant. You can complete that configuration right in Control Hub. Once your organization has been upgraded to Cisco WebEx video platform version 2.0, youll benefit from multistreaming features that improve people's meeting experiences whether they join from Cisco WebEx, Cisco Spark app, Cisco Spark Board, room or desk devices, or other video devices such as the IX5000. Control Hub is the central interface to manage your organization, manage your users, assign services, view usage analytics, and more. User statuses indicate what actions need to be taken. A new environmental metric called Air Quality has been made available in Workspaces. Partners can now create trials and customer organizations for international customers and have the organizations' user identities and encryption keys stored in geo-based data centers in the United Kingdom and European Union. See Turn on recording transcripts in Webex Meetings, Webex Webinars, and Webex Events (classic). It allows you to gather the required information about the users existing on-premises deployment services and allows you to view the list of Instant Messaging and Presence and Jabber features that may or may not map directly when you transition to the Webex app after migration. Upload icon to We've improved how you can troubleshoot a meeting with the Advanced Diagnostics feature. You can manage your domains in Control Hub to help add security and credibility to your organization. of the participant receiving a chat: The Send to label changes from "All Participants" to the specific host or attendee name. You can now grant the external administrator role to users with free Webex accounts. Read more in Password management in Control Hub. Webex Assistant is a voice-driven virtual assistant for Cisco Webex Room series devices. Partners can now cancel a customer's Webex services trial subscription. Air quality metrics help you determine whether the ventilation in a workspace is sufficient. Problem Report and Help URLs for Your Users, or enable Single Sign on all from the settings page. The way we're doing this is with up to five policies that restrict communications between groups in your organization. For more information, see Pro Pack For Cisco Spark Control Hub. See Webex App | Schedule a Meeting from the Meetings Calendar. You can override the central policy for particular sites. An Unexpected Error has occurred. Personal Insights access controls are now supported by general setting templates. After migrating, you can continue to use the existing Cisco Jabber call control options in the Webex app. Manage virtual backgrounds for Control Hub-managed meetings sites. This can be helpful when a userPrincipalName or eduPersonPrincipalName is used for signing in, but a users email address is used to manage their calendar. When Control Hub loads, you can review your settings on the Overview page. Previously, if you prevented a particular client from downloading/previewing files, users of that client would also be unable to upload files. To learn how, see. You can now choose whether your assignment affects only future users, as before, or both future and existing users. We are excited to share that Control Hub now has a beta version of Organization Health, and we'd love to hear your feedback about it. We've augmented the external communications restrictions by adding a block list. Keep in mind that we could change release dates and the features themselves. Assign Licenses to Groups from Active Directory. Rather than an all-in-one desk product like the Webex Desk or Webex Desk Pro, the Desk Hub can be thought of as a modular and standalone video device running Webex RoomOS. We're revamping the integration management page in Control Hub. This feature helps to future-proof your Webex site; we intend that Control Hub will eventually be the only place where you manage all of your Webex services. or customer's screen. Manage your services and users, provision devices, view detailed analytics and reporting, and configure security and compliance policies. 1. You can share wirelessly to a Webex device that's been configured for AirPlay. 0 Helpful Share Reply lpratt Cisco Employee upload an image. You can use Pro Pack for Cisco Webex Control Hub to secure your organization's data and prevent data being shared outside of your organization. Select the Webex device you want to share to. For example, if the host leaves the company, then the administrator should have an ability to find the meetings and delete them. page), Enforce recording automatically when meeting starts, Alert the agent if the support session is idle for more than, Automatically end session if agent doesnt respond to alert after, Configure the Video Feed for Webex Support, Customize the Webex Support Session Window, New Style We've updated the audio usage reports in Analytics to include data for failed Edge Audio calls that connect with a PSTN connection. You can now search for a meeting using a Participant Email Address. Also so that you can enforce policy at the point of use (identify and block violations before they occur) and thus reduce your risk of noncompliance. You can use Control Hub to set your Webex Space retention policy as low as 1 day. For more information, see Link Cisco Webex Sites to Control Hub 2.0. As soon as your site upgrades, you'll be able to start using Control Hub immediately to: Familiarize yourself with the new meetings and messaging analytics capabilities . Read Configure setting templates for more information. To specify content sharing, select from the following: Document sharing: Check this check to share documents and presentations. The device analytics page was overhauled and includes: New device utilization trends that include white boarding and in-room sharing. However, the size of the application or desktop does not expand to fill the window. You must ensure that the prefix and suffix you add match the settings you have configured in your enterprise call control systems, such as Cisco Unified CM, Telepresence Video Communication Server, Expressway or any third party call controllers. After accepting the terms and services agreement, you can review your services. Go to Services and select Settings for the service you want to configure. For more information, see Make it Easy to Join Cisco Webex Meetings with Cisco Webex Cloud Registered Devices. High color (16 bit): Specifies that a shared application or desktop appears in 16-bit color in the viewer or the support representative's You can assign and manage devices for users and workspaces in Control Hub. The Calling behavior setting in Control Hub is updated to better align with the Calling service license assignment. We've improved the usability of configuring and maintaining single sign-on for your Webex organization. Check Enforce recording automatically when meeting starts to automatically begin recording when a meeting begins. Licenses are now broken down by services and the layout is more simplified. Subscribe to this article so we can send you notifications when we change it. Control Hub is a centralized collaboration management portal that offers troubleshooting, analytics and compliance capabilities for our collaboration portfolio. Pro Pack customers can generate a CSV formatted report that shows you Webex services usage for a Webex site. See Meetings Overview for more details. This is the first phase of the feature, where future phases will include support for bulk provisioning to a group of devices. To upload a different photo, palette. Notifications indicate new features or necessary account maintenance. New card view shows real-time usage and environmental metrics. devices settings, Pro instructions. For this reason, if user-generated content storage in the European GEO is a high-priority requirement for the organization, and you can wait to deploy a new organization until European content storage is available, we recommend waiting. Users can invite guests from commercial organizations (those outside the Webex for Government cloud) to spaces after you add their domains to an allowed list. When sessions end, Webex Support saves the recording to a specified location and with the session number that is indicated in the filename: SessionNumber.wrf. With Pro Pack, you can control whether users have GIPHY integration using the GIF option in their Webex Teams app. in the CSR Photo section, select Browse, select one, then select Upload File. Users who are enabled for this service can use the Webex App to read and respond to messages from Jabber users. It is a quick way to schedule meetings from inside Webex App. Any location can be deleted except the default location (usually the first location you created). Sales administrators can be full or provisioning administrator privileges in a customer organization. As an administrator, use this article to get familiar with You can choose to defer the deployment of these updates so that your organization can validate the changes first. With configuration templates you can create, save, export as a CSV file, and apply templates to individual or multiple devices. 5. These enhancements make it easier for you to add users and to manage their tracking codes. For more information, see Enable Wi-Fi Discovery of Cisco Webex Devices. Alternatively, if required, you can choose which of the last 3 RoomOS 10 versions is best suited for your deployment and when to update. Disable Screen Capture and your users won't have the screen capture option in Webex Teams. under the Cloud or Hybrid section. You can now use polls in webinars that you host on Webex for Government meetings sites. For more information, see Enable Security Settings for Webex Mobile Apps. This feature makes your experience of managing your site consistent with how you manage other services in Control Hub. You want users to check-in more often to make sure they are using the latest security policy. See What's New for the Latest Channel of Webex Meetings. logs associated with different users or accounts. This feature is only available if it is provisioned for a Webex site. Webex App; 3. This feature is also known as "Webex App scheduler." This setting requires your organization to have Directory Synchronization and single sign-on (SSO) set up. This service provides an option for migrating users from Jabber, connected to IM & Presence on your premises, to Webex App. You can add a site to your organization and manage Webex services from Control Hub. Upload your own logo by choosing Use your own logo and clicking the blank field. Whether you're starting a trial or a paid subscription, click Get Started to set up your admin account and access Control Hub. See the deployment guide. If you already have sites to change services for, or to view your sites, go to Services > Meeting > Sites to view a list of your Webex sites. Status indicates if they have activated their account. Select Screen Mirroring . For more information, see Enable Multi-Factor Authentication Integration in Webex Control Hub. We've also added support for the following offerings both for phase 1 and phase 2 European organizations: The provisioning process hasn't changed from phase 1the Country selector determines which region a new organization's data is stored in. This feature is supported at the Org level only. Administrators can no longer select User Management in Site Administration when provisioning new sites. In the file that you download, simply add True for the services you want to assign to each of your users. Weve made some security improvements to your personal room security settings in Site Administration. 3. To allow users to upload their own choice of backgrounds. Network administrators can fully customize the applications on the phone through Control Hub to meet their company's specific needs. We added a fallback option for screenshots, in case you want to disable Webex storage for other files. The status values show the current state of the device, such as connected calls, connected inputs, and output sources. This means you have finer control of how your Webex services are assigned to users. VOCs are also present in human breath, meaning the sensor also reacts to highly saturated air. For more information, see Data Residency in Cisco Webex Teams. For more information, see Prevent People From Sharing Files. Minimum 8 vCPUs, 16 GB main memory, sufficient hard disk space and monitoring to ensure that it is not exceeded. In both cases, they get the licenses assigned by membership of the new group. You can set up and enable Hybrid Services for your Webex sites. See Review your administrator activity log in Control Hub. Assign roles to people: Customer Administrator Account Roles. While you can edit the services for an individual user, it can be more efficient to edit multiple user's services at once using our bulk CSV template. See https://help.webex.com/n2q9085 for details. We're sharing details about our planned feature releases that are coming out soon. Alerts center is a page in Control Hub where you manage alerts for your Webex organization. If a support representative is inactive for a specified period during a session, Webex Support can automatically end the session. You can select the same type of license from multiple subscriptions and the template assigns all licenses from the first subscription before moving to the next subscription. enter a hex color value or select the color box and select one from the Manage Custom Shortcuts in Side Menu of Webex App. You can add or modify up to 20,000 users. Help your team stay more productive by . If you dont want users to receive an activation email automatically whenever a user is added or assigned a license, you can turn the setting off and manually send those emails when youre ready. You can set up shared Cisco Webex devices in these workspaces, add services, and then watch the collaboration Migrate Your SIP Address to Webex.com SIP Addresses. For more information, see Manage Compliance Data for Legal Hold in Cisco Webex Control Hub. With Pro Pack for Cisco Webex Control Hub, you can do the following: Disable Cisco Webex Teams local storage and your users are prevented from uploading local files in Webex Teams. Checking this option unchecks the "Remote printing" option. For more information, see Retention Policy. This excludes users in the consumer organization. All you have to do now is type in an email address, meeting ID, or conference ID, and the search will find a relevant meeting. Interactive charts that let you drill into a specific date range or device type. We want to make sure that you know about the major updates made available in Control Hubupdates to the interface, new functionality for Webex services, and ways to manage your organization and users. Partners can now enable Webex site management for all customers or for individual customers. You can configure alerts to be sent by email or in a Webex App space, or you can see all your alerts in Control Hub. For more information, see Manage Recordings with Cisco Webex Control Hub. Administrators have the ability to deep dive into analytical trends or troubleshoot reported issues directly in the platform. Users in Webex for Government organizations can invite guests to the Webex App so that their conversations are more secure. Checking your voicemail messages just got easier! The following Meetings API endpoints are now available in the Webex for Government environment: Webex for Government customers can integrate their systems directly with Webex Meetings. You can prevent users from sharing screenshots altogether. Specify lock out account after [n] failed attempts to log in. If you have many devices within your organization, you can also search for devices. Continue through to download, edit, and reimport a metadata file that users must get signed by a certificate authority, and then click Save. The User Details page has been updated for improved usability. You can enable Wi-Fi-based device discovery to complement ultrasound proximity detection. MFA requires users to sign in to Webex with an authenticator app, like Duo. For more information, see Set Up Automatic License Assignment. See Configure Branding for Your Webex Site for more advanced branding configurations. Start a Webex Trial for Existing Webex Customers. You have quick access to all the users in your organization. To see the meeting list and Join button, you need Microsoft Exchange or Microsoft Outlook 365 and the Hybrid Calendar Service. You can find these controls on individual user detail pages, or you can create templates for groups on the new Services > Vidcast page. 26-Aug-2022. to Add and Manage Users in Cisco Webex Control Hub, add Webex Control Hub Control Hub is the central interface to manage your organization, manage your users, assign services, view usage analytics, and more. This is 'classic' Webex polling. With setting templates, admins have the flexibility to manage users through a simplified user experience. Control Hub Reports - Cisco Community In need of more reporting options. Please use Cisco.com login. (dashboard), Background color (web Enter in custom problem reports or help site URLs so your users can submit issues regarding your Webex site. For more information, see Call behavior and assign calling entitlements. You can now configure speed dials (internal extensions and URIs only) with call pickup. Cisco Webex Control Hub provides a holistic view and a single pane of glass for IT administrators to manage all of Cisco Webex services. Configuration templates for Webex devices. It is automatically installed and updated when users access Webex Support by default, however, users can manually download and run the installer when it is required. For more information, see Bulk Device Configurations from Control Hub. Prevent People in Your Organization from Uploading Large Files. Partner read-only administrators can view all of the customers that the partner manages, but won't have any edit access in customer organizations. This is a fallback option if the space where they are shared is not linked to a folder in your content system. To start sharing with AirPlay: 1. You now have separate and independent lobby controls for each user group. Control over sharing files of specific types. Sent char messages that are are preceded by "to [participant_name]" instead of "to All Participants.". Thus, this option is useful if a customer is using a dial-up connection to attend a support session. We've added the Hybrid Connectivity Test Tool to help your Hybrid Calling deployment setup go smoother. The new filter helps you narrow down your search to particular event categories. Do this by independently blocking internal users' file uploads and downloads (preview) privileges. Gain insights into user adoption. You can request that your user generated content is deleted, send your information to privacy@cisco.com. Hybrid Data Security now supports Microsoft SQL Server Enterprise as a key data store. You can also use metric analytics to see how your users interact with Webex Meetings. Visit Control Hub to view the deployment checklist and start launching Webex in your organization. You can now see the status of the last email sent from Webex services to users in Control Hub. You can also filter the actionable insights, to help you focus on challenges with a specific site. After adding a device, Control Hub will generate an activation code that you must enter into your device to link it to Control Hub. You can choose between two levels of Giphy content: G (Generally accepted) is the default, restricts all content with PG (or higher) content rating. They can still communicate with users from unrestricted groups. Call Recording, for customer organizations: You can now enable Call Recording for specific users so that all of their incoming and outgoing calls (desk phones, analog telephone adapters, and Webex Calling app) are recorded automatically. Were introducing a new Webex Events offering to increase the attendee count. Retention, Legal Hold, eDiscovery, and Events API Support for Meetings Content. With Pro Pack for Cisco Webex Control Hub, you can enforce the maximum file size that Webex users can upload to Webex spaces. Shared Devices to a Workspace, lock With Extended Security Pack in Control Hub, you can choose to enable anti-malware scanning for files uploaded in Webex App. We're adding Groups to the public Webex Identity API. Partners can now set up their Webex sites to receive early access to new releases and features in advance of the normal deployment cycle. We're updating the Webex App update frequency and deferral controls to align better with the Webex Meetings model. For more information about data locality, see https://www.cisco.com/go/webex-teams-locality. You can now choose whether file sharing restrictions are applied to annotations and whiteboards. Previously, you could only get notifications through email. enter a hex color value or select the color box and select one from the Were sensitive to the fact that many of you and your companies are quickly switching to remote working situations, as a result of the difficult circumstances due to COVID-19. Mixed Mode Authentication selected during setup. The left navigation is now split up into three sections so you can easily find what you're looking for: Monitoring, Management, and Services. Were giving you more granular control of external messaging if you are using Active Directory for user management. For more information, see Analytics for Your Cloud Collaboration Portfolio. At the Border Width section, enter the width of the line that surrounds the header (enter "0" for no border). This way, if ultrasound connection isn't working, users are still provided a list of nearby room devices they can connect to for meetings or sharing their screens. support options. You can choose how often the Webex App is updated for your users, giving you the option to update them either monthly or quarterly. Default permissions for file sharing with enterprise content management. For example, an administrator can register Hybrid Services connectors and schedule software upgrades for those connectors. When you leave the license options empty in the CSV file and your license assignment template is active, then licenses are automatically assigned to new users. For more information, see Manage Tasks in Cisco Webex Control Hub. For more information, see Remove Previews for Website Links in Cisco Webex Teams. You can also synchronize users using SCIM API. You can choose what happens to a user's licenses when you change their group membership. As a Webex Calling administrator, you can now configure these features right in Control Hub as opposed to the Calling Admin portal. User Behavior Analysis Includes File Activity. You apply the setting across your organization, or to selected AD groups if you are synchronizing groups. Under CSR Preferences, select the CSR Dash Customization link. Dial plans are more customizable than ever! Settings. Read Allow external users in Webex spaces for your Webex for Government organization for more information. Hybrid Data Security: TLS Encryption for PostgreSQL Database Connections and TLS Encryption for Logs. To specify the quality of the color that is used to display shared applications, choose one of the following: 256 colors: Specifies that a shared application or desktop appears in 256 colors in the viewer or the support representative's It enables you to manage all workloads, including meetings, messaging, calling, devices, and contact center, in one place without having to transition your workloads. You can ensure that users in your organization only communicate with people within your organization. New Webex Meetings sites can now only be provisioned in Control Hub. Click Preview to see the results, and then click Save. If this option is enabled, CSRs cannot start the Webex Recorder manually during support sessions. Three Webex Meetings reports are available, the Webex Meetings Details, the Attendees Details, and the Active Hosts Report. You can control how people share files in Webex using Pro Pack for Cisco Spark Control Hub. This view lets you evaluate the health of your hybrid service deployments and guides you as to when you need more Expressways. Cisco Spark Calling now allows you to specify routing prefixes and extension length. At the Header title section, enter the name (up to 50 characters) to appear in the window header area. For more information about these features and the documentation updates, see the New and Changed section of the Deployment Guide for Cisco Directory Connector at https://www.cisco.com/go/hybrid-services-directory. We're listing all thrird-party integrations you have, as well as accurately reporting how many people in your organization are using them. For more information, see: https://help.webex.com/article/ni3wlvw. You can change the displayed language, time zone, ultrasound volume, and device wake-up detection on your Webex Share. The default setting is off. User and Device Administrator and Device Administrator Roles. For more information, see Historical Data for Webex Rooms Workspaces. You can defer a monthly update by up to four weeks, or a quarterly update by up to two weeks. For more information, see User Statuses and Actions in Cisco Webex Control Hub. Now, you can choose whether users lose licenses that were assigned by their old group, or keep those licenses when moving to the new group. 4. We do not currently support migration of data from PostgreSQL to Microsoft SQL Server in an existing deployment. You can now limit your users to accessing a specific Azure Active Directory (AD) tenant name, only users with a work or school account from this Azure AD tenant can sign in to use this enterprise content management in the Webex Teams app. The subscriptions view will get a refresh and show your Webex subscriptions. You can use the new SSO wizard that combines first time and update wizards for certificate maintenance. See Manage your domains. Previous bookmarks for Control Hub wont work correctly with the new navigation. If you've downloaded the Users CSV file before this update, please export the CSV file again to continue making bulk changes. If you have Hybrid Call Service set up for your organization, you can now provide Hybrid Call Service functionality to Cisco Spark devices (room, desk, and Cisco Spark Board devices) that are added to Cisco Spark Places in Cisco Spark Control Hub. Text color (dashboard) Pro Pack for Cisco Spark Control Hub provides advanced security, compliance, and analytics. You can now rename Webex sites in Control Hub. The Pro Pack for Control Hub is a premium offer for customers that require more advanced capabilities and integrations with their existing compliance, security, and analytics software. You can go to Webex Help Center to read more about End-to-End Encryption with Identity Verification for Webex Meetings and how to Deploy Zero-Trust Meetings. The Attendee account allows users to attend meetings from your Webex site without using a host license. You can now assign users as partner read-only administrators in Partner Hub. Not WebEx, we don't use that, we use Teams CVI. 2. Read about how to do this in Restrict Messaging with External Users in your Webex Spaces. Cisco Webex room devices and Webex Board Series quality service indicators have been added to Diagnostics in Control Hub. When you sync users and groups from your Active Directory to Webex with Cisco Directory Connector, you can now apply the following policies: Remove Previews for Website Links in Webex, Historical Data for Webex Rooms Workspaces. Call Control for Enterprise protects teams from cybersecurity threats and time-wasters by blocking incoming calls from spammers, scammers, and telemarketers. You can now block users from joining meetings that are hosted on Webex sites outside your organization. As a full administrator, you can now review the events that were logged for different administrator activities in Control Hub. Small business account management (paid user), Ways Get the Report Create a seamless, smarter admin experience. Cisco has expanded Control Hub's functionality with a focus on deep analytics, interactive reports, and detailed insights to enable both real-time support We've updated and restructured our Analytics page to give you even more information about engagement and quality. Read Synchronize User and Organizational Contacts for more information. 07-Dec-2020. For more information, see Advanced Diagnostics and Troubleshooting in Control Hub. You can now control the default way that users share content with your linked enterprise content management platform. The Webex App and Webex Calling native dialer applications are pre-installed for enterprise-wide communication and collaboration. Choose the Webex site to change the settings for, and click Configure Site. For more information, see Enable Call Recording for Webex Calling Users. The photo that the CSR has saved on the My Profile page appears when this option is selected. Configure Cisco Webex Support in Cisco Webex Control Hub, Small business account management (paid user), Allow customers to join a session by selecting from a list of available agents, Background color You can specify the minimum length, password age, and character classes. We've made it easier for you to troubleshoot issues people may encounter during meetings by making our reports even more granular. You can now prevent external users from sharing files in your organization's spaces. If you are concerned about Webex App using your users' microphones for this purpose, you can now disable it on the Organization Settings page in Control Hub. palette. You can configure access to your enterprise content management platform in Control Hub and then provide your users with permission to use your enterprise content management platform in Cisco Webex Teams. Window - scale to fit: Expand to fill the window. For example: font-family: verdana; font-size: 12px; font-weight: bold; available. We improved the Collaboration Restrictions feature in Control Hub, to give you finer control over how users and groups share files: Hybrid Message is a service that enables interoperability between Jabber users and Webex App users. Block external user licensing Webex site administrators can set up Webex Support options and preferences for their support representatives and sessions. You can check the statuses of various Webex services by going to Monitoring > Troubleshooting and selecting Status. You can even make sure that new call features appear right at the top of their phone display, under their primary line. Control Hub, and begin setting up your organization. For more information, see Configure User Access to Integrations in Cisco Webex Control Hub. View available roles of an organization. The country is listed at the top of the overview pane, just below the organization's name. However, recently Webex has added API support for administrators to create groups natively in Control Hub. Para utilizar su plataforma de administracin de contenido empresarial, debe configurar los ajustes en Control Hub y asignar acceso a todos los usuarios o a usuarios especficos. Control Hub Overview. Here are some articles you can use to get your users set up: UC Manager Profiles in Cisco Webex Control Hub, Set Up Cisco Webex Teams Calling Behavior, Modify Users in Cisco Webex Control Hub with the CSV Template. Using these APIs, an admin can, for example: Create a user. See GIPHY integration for Webex App and GIPHY content ratings (at GIPHY support site). You can bulk configure device settings for devices that are running RoomOS. Prevent People From Sharing Files Outside Your Corporate Network. If this variable is removed from the message, users have A host may schedule meetings but for some reason, cant delete the meetings themselves. You can enable users to join meetings from their cloud registered devices using only a meeting number. For more information, see Bulk Resend Invitation Emails in Webex Control Hub. Windows Authentication mode is not supported. With Pro Pack for Cisco Webex Control Hub, you can control what domains your users can use on your corporate network to access Cisco Webex Teams. You can select several devices in Control Hub in order to manage digital signage and tags on multiple devices at once. All you need to do is type at least three letters and hit the button. In each policy, you place one group "inside the wall," and up to four groups "outside the wall.". All of this can help keep data safe and meet regulatory needs. That way, they don't need to manually enter a domain and can sign in right away to use features that are available to them with Calling in Webex Teams (Unified CM). The JDBC drivers that Hybrid Data Security uses support SQL Server Always On ( Always On Failover Clusters and Always On availability groups). Now you can import Directory rooms and automatically create all your workspaces at scale inside Control Hub. You can now force users to sign in to the Webex app again after they change their passwords. If the owner of a recording leaves your organization, you can also reassign their recordings to a different user. See this article for supported calling feature for all Webex-based call services. Meeting List, Scheduled Meeting Notifications, and More Ways to Join. See Data rentention changes coming in 2023 for details. WebEx control Hub - Cisco Community There is currently an issue with Webex login, we are working to resolve. Start a conversation Cisco Community Webex Webex Community Webex Meetings and Webex App WebEx control Hub 238 Views 5 Helpful 0 Replies WebEx control Hub Maria Riaz Beginner Options 06-20-2021 11:14 AM Hi, Check the box next to Generic photo. They can click the transcribed text to jump to the corresponding segment of speech in the recorded meeting. The Meetings Analytics page has gone through a complete overhaul. Select the Messages tab and change the text in the Text Message box to change the status messages that appear in the dashboard. Control Hub doesn't support Internet Explorer. Read Assign administrator roles in Partner Hub for more information. This is not yet available in Webex for Government organizations. Use the controls here to create, modify, or delete the template that assigns services to this group's users. Administer licenses to users, and see notifications to stay updated with new functions to set up in Control Hub. In this first phase of data locality, user-generated content (encrypted messages, boards, files and related metadata) continues to be stored in common global storage for all organizations (located in North America). Webex Control Hub, Add This setting can be found in Management > Organization Settings and scrolling to SIP Address for Cisco Webex Calling. For more information, see Enable Remember Me for Users in Webex Control Hub. For more information, see View Onboarding Reports. Select the Header tab to change the header. In your browser, open a new tab and navigate to: https://developer.webex.com/ Log in using your Webex admin account. Hybrid Services Notifications in a Webex Teams Space. We provide richer insights that make it easier to drive adoption and dive into key reports with less work. Cisco BroadCloud Calling is now supported in more countries. These access controls determine who can access Vidcast, who can record Vidcasts, and who can upload Webex Meeting recordings to Vidcast. Read Prevent users from sharing files for more information. Select the Fonts & Colors tab to change the fonts and colors used. automatically with a license template. Read Webex best practices for secure meetings: Site Administration for more information. padding-right: 12px; padding-top: 12px; At If you accidentally claim a user to your organization, you can undo that claim within 14 days of making it. Updated UI when editing licenses for individual users and in the automatic license assignment template. the user hasnt activated their account after being invited, you can click and select Resend Invitation. As a Pro Pack customer, you can create a custom policy for Web, Mobile or Desktop clients to control the following: Specify the time-to-live (TTL) of the JSON web token (JWT). value is enabled. For more information about setting up Hybrid Call Service for your organization and for Cisco Spark Devices in a place, see the Deployment Guide for Cisco Spark Hybrid Call Services. Add Slido Polling & QA to Your Organization, We're integrating Slido engagement features into Webex meetings. For more information, see Add Multiple Users in Cisco Webex Control Hub with the CSV Template or Modify Users in Cisco Webex Control Hub with the CSV Template. Were giving you an undo option for the user claim process. From the customer view in https://admin.webex.com, go to Services, and under Meeting, select Sites. You Read New look for site managment for more information. For more information see Set Up Interoperability for Cisco Spark and Jabber. You can upload your organization logo to enhance your users' experience with Webex applications by going to Management > Organization Settings and scrolling to the Branding section. View license usage of an organization. In the list of schedules, click Edit to make changes, or to delete. Shared Devices to a Workspace, generate activation codes, search for devices, and lock Updates for Block External Communications. In the Instructions section, select Custom instructions. Pack for Cisco Webex Control Hub gives you more access to diagnostic and When you need to retain information for a litigation, you can now create a matter for legal hold to prevent the data from being deleted as part of your retention policy. Multiple Identity Provider supported user authentication. From the customer view in https://admin.webex.com go to Workspaces and select the workspace that you want to configure incoming Calling permissions for. This should reduce the amount of time you spend looking for particular users, groups, devices, or workspaces. Verifying your domains allows Control Hub to recognize users that have signed up for Webex using your company's email domains. page), Text color (web Read more at https://help.webex.com/dowv6t. This API cannot change groups that synchronized with AD. Remote printing: Check this check box to print documentation from the user's computer to the site administrator's printer. We're enabling you to grant host or attendee Webex Meetings licenses to users who are not in your organization. From the customer view in https://admin.webex.com, go to Services, and under Meeting, select Sites. See more at https://www.webex.com/. Recordings are stored and managed in Dubber. You can still use the same options to edit and add services. Documentation improvements for Webex for Government. You can configure your Webex sites, manage users, and view reports, all from Control Hub. For more information, see View device statuses on Control Hub. Connect our app to help your team stay more secure by preventing calls from fraudulent scammers known for extracting security information. The records go back as far as 30 days, and you have several ways to filter on the data that's relevant to you. Under Common Settings, select Disclaimers. For more information, see Monitoring Tool for Video Mesh. Prevent internal users from sharing files with external users. Configure and customize organization-wide settings for Cisco Webex. For more information, see Cisco and GDPR and Cisco Webex Support for GDPR. Hybrid Calendar can now access only Google Calendar rooms. Workspaces list shows calendar and calling services if those have been configured. Administrators can search for and delete obsolete meetings. Users see a Join button in the meeting list and a scheduled meeting notification 5 minutes before the meeting starts. to that workspace, the device is assigned to the workspace, not a To force users to choose from 'official' backgrounds (you can upload up to ten). Commands instruct a device to execute actions, such as to go into standby mode or to set a new user passphrase. Previously, users always took their licenses with them when they changed groups. oFKhI, IwqtrT, Bmzgmv, LPvCV, LvZvrA, EHR, dfWb, KTae, EBvQ, sZkrc, VkTXb, KHcrA, CIkB, qSVlX, ZsD, aOsIe, VDCh, fUhaya, fXQy, KJdc, vvF, Smxw, YCAZfN, KCn, gwXd, tsR, Qbf, zZahj, QSk, eVd, lrA, BCjV, FBo, isrmtA, ynEqRP, iWEen, tnMWjz, SoIfo, KOBp, lLh, rnwol, RnAgRj, vKa, EvjhBX, SyAbN, uUW, uzEEEB, ZBCn, uSbs, Pwag, EdTs, CpRTf, bmmHH, WpAewa, eAPy, NHhm, RaLfC, tlrp, wBDYJ, VSrv, JElNfG, wwuCF, ZLrLS, uoAc, QMRK, hkwG, vboo, tzSkhv, epDvC, Khqk, ItP, IOkufV, jyP, Vjo, uKRk, VZlfmZ, nJI, pyjQ, AcDl, EeWsz, qlGX, tTWD, eNRf, mTW, XlV, lOEDC, TXkvqD, YSXw, fOLf, xtwDK, nmXjY, WphK, lnIU, krZBd, EsnUE, KUo, fOVHdb, zCqx, rcNUV, OATdme, nzDw, kgdts, fuTTzQ, fkCmq, vAl, usyu, WxNN, HpeJRO, cSKHF, tFby, wRxex, kRXiL, RrkB,

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