Since you are only seeing older emails on the Mac, they may have been downloaded via POP, and are now stored on the Mac. I do access my email from my Android phone and my Android tablet. Not sure which change smtpusessl or 465 did it but now it's working.I cannot send mail - connection to the outgoing server "apple.smtp.mail.yahoo.-com" failed. Outlook can't close properly if another application is accessing Outlook's message store and you need open the Task Manager and End Process. I seem to have the problem described, but do not find amongst my updateseither of the updates indicated. Symptom: Can't setup outlook 2016 to get my office365 email. 8. Outlook is constantly SYNCHRONIZING Inbox'. I have to keep ending task to get it to ask for my other profile. As these solutions were written for a specific issue within Outlook several months ago, the solutions provided may not work for current issues. I have read so many articles about how to fix this but nobody ever seems to have an exact answer. Can I have multiple contact folders like I can currently have with my Outlook 365 Home? THANK YOU, The second solution ( unchecking subscribed within imap folders) worked like a dream after much frustration inbox had been synching ok however any changes made in mail folders within outlook were not reflecting back in yahoo mail itself well done with a really useful solution, we have facing outlook 2013 mails not coming my system, after close outlook & restart oulook mails comes please help me how to resolve this issue can you suggest me how to find out this issue. This should eliminate most of the problems with Outlook not closing and the need to check the *.pst file on the next start; in addition, newer versions of Outlook are "better" about checking the data file for errors. What happens when someone tries to send you an email? Because when I move one email from Online Browser to Inbox it appears on my Outlook inbox. Tried again to set up outlook, no luck.I think when I originally got it to work I was running Windows Anniversary update prior to setting up Outlook and updated to creators later. It tells me that it looks like my connection is slow. The "Stealth Google Mail" Setup worked for my situation, as well. We have a Windows XP computer (don't ask) with network shares that, as of yesterday, are no longer reachable by other computers on the LAN. Sorry to hear that youre having problems with email. Thats why it is important to choose the right port when With over four billion people using email every day, it is clear that it plays a significant role in communication and digital marketing. This can be caused by your spam box being full or your quota being too low. Did you use the user key or the policies key? thanks a million i used (Disable the Show only subscribed folders option in Outlook). First, I recommend removing the account from Outlook and re-add it. They provide a link and hopefully a good solution for your particular situation. I have office 2013 on my computer and am still using windows 7. If using Exchange or Office 365, verify that OWA did not display the folder. Our weekly Outlook & Exchange newsletter (bi-weekly during the summer). TechSmith's SnagIt 7 with Outlook integration enabled. Since IMAP accesses emails on the server, what you are seeing on your PC desktop is what is currently on the server. The messages are there on my server (if I check the web mail client) but they wont show in Outlook. Replacing the root folder can possibly cause the loss of saved emails in the account. The registry files I have linked in the article will set the key for 15 - if you need more, you can open the registry editor and change the value. Thank you. It sounds like you may have local folders on your computer from POP and the server folders from IMAP. Home | Outlook User | Exchange Administrator | Office 365 | Outlook.com | Outlook Developer Outlook for Mac | Common Problems | Utilities & Addins | TutorialsOutlook & iCloud Issues | Outlook AppsEMO Archives | About Slipstick | Advertise | Slipstick ForumsSubmit New or Updated Outlook and Exchange Server UtilitiesSend comments using our Feedback pageCopyright 2022 Slipstick Systems. I also have about 8 subfolders (or groups) for my contacts for example, like work colleagues, trainees, family and so on. I really appreciate you. Be sure to completely remove the account in Outlook. It looks like Bill had commented further up in the comments that hes using Outlook in Office 365 with Windows 8.1 and was able to resolve these issues. The folders DO exist and I can see them on my phone or by going directly to the server, but Outlook has, once again, trashed itself. I would then check if you are using IMAP or POP on the Mac. I find that this is definitely a bug in Outlook 2016. If youre attempting to connect from an office or school, youll need to ask the network administrator if youre allowed access through their firewall. I read all the threads concerning this problem, but did not read anyone having the same type of trouble. very kind of you to be trying to help clients anyway. Its possible that security has changed and it may affect the ports that have been set for your email client. Unchecking the box as shown in this article should not affect any of your messages on the server itself. ), we are glad to hear that we were able to assist. is that normal? If youre still having problems, then you may need to work with Microsofts technical support in further depth in order to resolve the issue. I was able to connect as an Office 365 client. For a previously setup Outlook2007(ie. I've managed to fix the issue, I disabled IPv6 and was then able to setup the email account. By setting up an account, users can send email messages and access their inbox directly from their phones. Please advise other solutions. Otherwise, you may have to contact your email host, to see if there is a known issue, or error on the server logs. For anyone else that the above didn't help to fix your issue, on Windows 10 I did a NETWORK RESET, I assumed there was something off in the stack, and this was my fix for this issue. These instructions remove or hide default folders in a PST file. But I have to say, that this is by far the best article I have found on the topic. Edwin Attaway. WebGet help with Outlook for Windows, the Outlook app, Outlook.com, and more. G. Disable antivirus to be on safer side. I do not have the above listed updates. Specializing in secure communications and mobile productivity, POP, IMAP, Outlook.com, or Microsoft Exchange? Before using MFCMAPI or OutlookSpy, you should make a copy of your data file! If your phone is working the problem youre having is client-side meaning that something changed within your Windows settings or Outlook settings. " Couldn't work without it" KathleenLou June 2020. I downloaded Outlook Spy but the above info references the Imapi steps; I do not understand how to proceed in Outlook Spy. Adding a New Email Account Automatically to Your iPhone, Adding a New Email Account Manually to Your iPhone, What Is an SMTP Port and How to Choose the Right One, How to Add an Email Account on Mac Apple Mail Guide, Log into your Hostinger account and head to its, From there, click on your domain and select. TheMicrosoft Outlook 20xx Startupscreen should now be open, 2. Correct MIME types for serving video files. Thanks. You can use in-app support to ask/complain about it. Use Outlook.com Feedback for suggestions or feedback about Outlook.com accounts. Nah, version doesn't matter - its a generic key for both versions. c) Outgoing server (SMTP): 587. d) Use the following type of encrypted connection: TSL. In Microsoft Outlook 2013 and newer, the default is 10 accounts and the maximum allowed is 9999 accounts. This may be able to help you with your situation. I am having the same problems but cant find the updates that you mentioned. See Disable Add-in or uninstall the software. I successfuly set up the email on this same PC ( before reinstalling the OS ) and on another PC which is also running Win 10. Beginning with Microsoft Outlook 2010, you can open more than one Exchange account in your Outlook profile. Sorry for the problems with Outlooks synchronization. I understand my folders may take some time to sync, but emails in my inbox are not getting to me on my desk top using outlook via office 2013. All rights reserved.Slipstick Systems is not affiliated with Microsoft Corporation. The IMAP protocol allows you to have multiple folders, but you must subscribe to the folders on the server in order to have the emails appear in Outlook as they are on the server. We can clearly add and permanently delete user-created folders across all devices, but folders like RSS Subscriptions re-appear after re-opening the OWA. to use a specific folder and change the Value line to False. Thanks! and reinstalled Office several times did not fix it, but running the above 2. I notice I have 20297 synchronization issues. I found a very good post in Microsoft Support in regards to this very error. I will likely need to delete the profile and recreate the blasted thing again. I can see new messages on my phone, but they dont appear in Outlooks Inbox. If you have any further fixes that worked for you, let us know in the comments. Is this something you could help me with please? Purchase a new pc, downloaded office home and business 2016 from office 365 subscription. There is a problem with the Internet connection. I am seriously looking at a new mail system for the office. More than likely youll want to check if youre using port 25 for your Outgoing server, as this port could be getting blocked by your ISP. I would recommend changing your POP3 client over to IMAP, then it will not be a problem as the emails are retained on the server. I have to turf my IMAP account tomorrow and dont know what to do. My Outlook stopped synchronizing after updates installed on Aug 15, 2015. Also went in to Update Folder List but nothing happened, even though I attempted it several times. So, if the files are there, they may be there until the phone syncs, and then the files are no longer on the server, but on your phone. https://diagnostics.office.com/#/Download?env=OfficePortal Opens a new window, If you have this issue it will indicate that your Autodiscover is getting bad information. WebVeeam error: Unable to establish authenticated client-server connection. Changing the root folder setting caused me lose EVERY EMAIL FOR FIVE YEARS that I had saved! Im attempting to synch outlook but it fails with errors. On other cases we had created a new user on the workstation and were attempting to run both apps under the new user's account. Latest and greatest problem: Syncing wont work unless Outlook is exited and then restarted. SMTP ports play an important role in Simple Mail Transfer Protocol (SMTP) submission. Then hit done and see if that helps. Outlook does not fully shut down properly nowRead more , All add-ins are listed as inactive apart from Outlook Change Notifier, which is disabled.Outlook reports "No Active Application Add-ins", I use btinternet.com for my email; erratic at best, but I've had the address for 20+ years and don't want the hassle of changing all of my consumer accounts etc.Other add-ins are:Outlook Social Connector 2016OneNote Notes About Outlook ItemsMicrosoft VBA for OutlookMicrosoft Exchange Add-inMicrosoft Access Outlook Add-in for Data Collection and PublishingAVG Antivirus Add-In4Team Outlook Premium Support. I like the icon better anyway. Do you by chance have one of those devices connecting to the email address using POP3 protocol? Thank you. How can I find them and reinstall? The thing to focus on with the client are the email settings being used, how they are set in the client, and other settings that affect your email accounts such as folder subscription. Depending on the configuration, the emails may actually be downloading TO your computer and off of the server. I havent found a solution anywhere that fixes the problem Im having syncing Gmail IMAP with Outlook 2013. Is Microsoft doing anything to fix this chaos? (In HKCU\Software\Microsoft\*)15 Accounts, user keysThis registry file will set a Policy key to allow up to 15 Exchange accounts; works with Outlook 2010, 2013, 2016, or 2019. Most add-ins will be listed in COM Add-ins, but a few may be listed under Exchange Client Extensions, which on the dropdown with COM Add-ins. The first step is to remove the car stereo from your car's dashboard. The update and instructions do not typically lead to this type of behavior. Now I sometimes get mail, other times I dont there is no rhyme or reason to this. I tried the capitolization trick of INBOX in the folder. If you are connecting to the IMAP server, but not seeing all of your IMAP folders, you will want to read our guide on syncing your IMAP folders on your iPhone. I check my webmail and that inbox is completely empty too. If not, it could be that it is treating the creds you entered via the google wizard as different (Correct, not corrupt) from the corrupt ones from the Office 365wizard. Make sure that you make a backup before deleting content you deem is important. If you dont want to be angry, use another email client! To clear your spam box, log into cPanel and click on SpamAssassin, then click on Clear Spam Box. If you hid a folder and now need to unhide, you'll need to use MFCMAPI or I had to send email to get it to receive email. These are still questions specific to the Office 365 service that should be presented to Microsoft as there may just be a simple setting you would need to change. and reinstalled Office several times did not fix it, but running the above I am having the same problem, but not sure exactly how to fix it. Hi, I have the problem with my Android phone, when I installed Outlook 2013 and fixed the menioned problem with INBOX my phone stopped syncying my emails? I am still not receiving my current mail to this in box in Outlook. I went tohttps://account.activedirectory.windowsazure.com/AppPasswords.aspxOpens a new windowand setup an app password. Unfortunately we cannot troubleshoot email client behavior, only provide settings for connection. Since you have not provided this information, I cant look to see what may be causing the problem. I have archived and imported plenty of files in the past without issue, and there were no visible issues when I archived this one. Default is 10 accounts. Thanks for your feedback! Below is a list of software known to cause problems in all versions of Outlook. After troubleshooting for a solid 8 hours over two weeks your solution solved my issue. I found if I logged in with a different Windows Profile - I could successfully create the inbox/account without issue. my issue with IMAP is that anytime someone sends me a large email (> approx 8MB)it blocks up my incoming emails I can still send no problems, and i still receive all the emails on my phone they just wont download to my computer, and no other emails received after the large emailswill either. Please note: If you subscribed to Exchange Messaging Outlook before August 2019, please re-subscribe. Could you provide me with the specific update version number so that I can get more information as well as provide others with it? Sometimes it can help when Outlook is acting inconsistent. My question is why do i need to do this and is there something else I could be doing to improve it further? Click theMore Settingsbutton, then select theOutgoing Servertab, 6. I am not able to find the emails using the search function. I think the laptop going to sleep could be causing the issue. The email account if configured to hold 200MB of email. 10 folders and when i looked on my I pad i only had 4 folders but i had already sorted a resolution for Syncing and by the time this had finished found that it synced was was on the server to my laptop and ipad but had removed from my laptop the folders i had created in the last couple of months. Sorry for the problem with Outlook. Try enabling SSL (set smtpusessl option to True ). Copy and paste the macro into the new module. I believed you were having issues with the functionality of the software not having issues with your IMAP folders not syncing. I recommend following this forum post as it should resolve your issue. In researching the issue, if you are sure you have manually set the IMAP root path within Outlook, the next suggestion is to delete and recreate the IMAP account. Is that why this isn't working for me? This list is intended to give you an idea of what types of programs will cause Outlook to remain running, most often Fax software, anti-spam or anti-virus software, or PDA sync software. You would want to contact your mail provider to figure out if youre even able to attempt a connection still to the mail server or not. Thanks, SOLVED GMAIL TO OUTLOOK ACCESS PROBLEM WITH THESE EASY STEPS. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Build credibility as a brand with professional email hosting. Thank you for contacting us. It sounds like the Outlook server is telling you youre not authorized to relay mail through their server. Then uncheck Boolean and click OK to hide again. Hope this helpsI spent several hours searching forums and trying different things before I found this. I know Im asking a lot of Qs here, but this probably reflects the headache Ive got. For FTP, SMTP, IMAP and POP3. Make sure to check your TRASH folder in case you accidentally deleted them. Log into Outlook.com on the web using a PC or Mac.Click the ? I could not locate an account on our servers for you, but we would be happy to investigate further if you want to provide your domain name. I do not have the mentioned updates and Outlook synchronizes only partly files with the IMAP folder which cause me loss of files etc. One of the most reliable ways to gain SSH access to servers is by brute-forcing credentials. There is a problem with the format of the video. Please help me with advanced troubleshooting, as I have already tried basic steps such as : To re-enable pop and imap once again in your gmail setting follow these steps. That way, all of your messages are stored on Gmail and you wont run into the issue of duplicate messages. We cant tell, and they are not all the same. Hi, now i have another problem, i have fixed everything with that INBOX. We had a user that was receiving this message after transitioning from Exchange 2013 to Office 365. */ CURLOPT (CURLOPT_SERVER_RESPONSE_TIMEOUT, CURLOPTTYPE_LONG, 112), /* Set this option to one of the CURL_IPRESOLVE_* defines (see below) to: tell libcurl to use those IP versions only. You can read more about the technical angle here: https://johnyassa.com/tag/excludehttpsautodiscoverdomainOpens a new window, https://supertekboy.com/2017/12/30/no-account-settings-returned-autodiscover-responseOpens a new window, I was having same issue; and rather embarrassinglyit was because I was using the account password rather than the 'app' password that I set up in O365 for administrators, worth checking, im assuming a lot of you guys have administrator roles :). I have discovered the only way I can get OUtlook to download is file-account settings-repair-then force download, I have to do this each time and it doesnt neccessarily work each time. I thought I had an 'unhide' macro in the article - I'll find it and add it. Push doesnt work anymore if i do it manually it works fine, what could be the solution? Grab the panel remover and use it to separate the panel. regedit script did the trick. Thank you! Go to Change Account>More Settings>Advanced Tab, File>Account Settings>Account settings>Change>More Settings>Advanced, In the Folders option, look for Root folder path and enter , Save your settings and force a Send/Receive. Tried everything suggested and it still has not fixed the problem. Please keep in mind, this setting (INBOX) may differ with other hosts or mail services. This issue with Microsoft Outlook 2013 and Office 365 will cause IMAP folders to not successfully synchronize, therefore inhibit your ability to receive new mail to your inbox. jeff, after a week including Microsoft paid for support, you struck it with the second option of disabling the subscribed folders. We can try to help you with those issues, but we would need more information. ii. To re-enable pop and imap once again in your gmail setting follow these steps. i just downloaded microsoft 365 on a new computer and my outlook isnt updating. IOS 11.1. iphone 6sPlus. Also this is on windows 10 home. I am using Win7 with Outlook 2013. I have added 8 email ids in single profile. It should not be constantly syncing, but can sync quite often depending on your settings. I have confirmed when displaying hierarchy in outlook show only subscribed folders is unticked, I have perfromed an outlook account repair and I have also tried changing the settings in the define send/recived groups to inbox only but none of these appear to work. Unfortunately, Im unable to diagnose what the issue is. I tried the solution to enter inbox in the root folder path and the result was that all of my other folders went away. There is a registry key to use as a workaround. Make sure that you have updated Outlook with their latest updates. Now, to get it to receive that firat batch of email of the day(I keep my Oulook open all day) I always have to send and email first. They had no idea about the disappearing folder. Also, as a test try Communicating with an email server using TELNET. The following is a short list of add-ins which are reported to keep Outlook running after it's closed. Reiddawson, clearing the cached credentials in the credential manager fixed this for us too. Thank you for contacting us. Here's what I did on Windows 10, v1809, domain joined computer, using AD login, not Microsoft login, O365 account has 2-factor auth (Probably the issue): - Uninstall Office 2016 (installed from Office 365), - Remove any Outlook or Office credentials from Credential Manager, - Reinstall Office 2016 (from Office 365), - Open Outlook first (before any other Office apps), - Setup the Office 365 email account using the Application password (leftover from 2-factor auth setup). You may need to either contact Microsoft, or reinstall Outlook. Not sure how to open Task Manager? Enter your details into theInternet E-mail Settingsscreen as follows: b) Your E-mail:[enter your email address], c) ForAccount Type:option, chooseIMAP, d) ForIncoming mail server:field, typeimap.gmail.com, e) ForOutgoing mail server:field, typesmtp.gmail.com, f) User Name:[enter your full email address ie. This happened during a migration and turns out, I should've left the AppData folder in place. When i try to repair a message comes through about encryption error. Its pretty hard to determine how we can help you since we have no details on the issue (Outlook version, account info, error messages, steps to duplicate the possible problem, etc.). If so then you would just need to re-subscribe to them. If all devices are using IMAP that is attaching to the account, then the emails shouldnt disappear. But now i saw another problem. Sorry to hear about the issues with Outlook. Users with Outlook 2016 (retail version), 2019, 2021, and 365 won't have a problem when Less Secure Apps is disabled. If you want us to look at it,then please provide more information about your settings, steps to duplicate the problem and an email address that we can use to investigate log files. Thank you for your suggestion. I've made some commits and want to push back out to the GitHub server. If you are using IMAP then the emails should be in plain view. If you accidentally hide the wrong folder, you'll need to use MFCMAPI to unhide it. It is difficult to say without access to the logs, since you are hosted with yahoo. solution in this thread is what solved it for me. While it's easier for many people to copy and paste the property tag or use the macro, you can add the Hidden property tag to any folder using MFCMAPI. I learned the Google Selection simply made the inbox connect via IMAP vs. Office 365 - which didn't really resolve my need (as it must be Exchange/Office 365 based). https://security.google.com/settings/security/activity. I spent 3 hours on Office telephone support and they couldnt fix this issue. Adding mail accounts automatically is simple and similar to adding an email account to your Mac. Disabling IPV6 did not work for me, but I have found the resolution. I did manage to workaround it with OutlookSpy, I'm just really curious if- and how it might be possible with VBA and hopefully learn something. It is possible that there could just be a small issue in Outlook. In that case the POP3 would pull emails off the server and the IMAP devices would no longer see them. We need a little more information so that we can try to help troubleshoot the problem that youre having. Find training videos, how-to articles, and Outlook support content. When i run a test email it completes and comes through outlook on my other computer but not current one. 3) I did this as well:Changing the root folder path (and all of my subfolders disappear and my Inbox still does not sync). I didnt change anything How can I avoid such situations??? They are still accessible and searchable, just not all stored in the same folder. Got a hold of Microsoft support and they walked me through removing everything manually that was office 2016 related on the PC including registry entries and re-installed office again, and still had the same issue afterwards. I was able to get around it if you were to setup one mailbox with the Microsoft tool. Hi there, you saved me from going completely nuts. By restarting Outlook 2- 3 times, I get all latest E-mails from the server but this does not help with subfolders which do only partly synchronize even if I only synchronize the subfolders with missing files. ". We appreciate your thanks! Otherwise, your best solution may be to contact Microsoft. Everything works perfectly except for the fact that my INBOX still has yet to receive a single message (while all of my subfolders sync perfectly). If you are trying to send from your Gmail account on Android you typically wouldnt be using Outlooks mail servers in the mix at all. Even if you have personal and business email addresses, its Hi, I have entered all the information (presumably) correctly as advised in the guide above. All rights reserved.Slipstick Systems is not affiliated with Microsoft Corporation. Unfortunately what you are experiencing is beyond the scope of this article. New windows profile and works like a charm. In order for us to better help you troubleshoot this problem, wed need more information from you such as what error youre seeing if any on your iPhone, and what steps youre trying to take to get your IMAP email synced to your phone. Last reviewed on November 8, 2019 63 Comments, Applies to: Outlook 2019 (Win), Outlook 2016 (Win), Outlook 2013, Outlook 2010. See More. She also created video training CDs and online training classes for Microsoft Outlook. So, I updated the Disable the Show only subscribed folders option in Outlook section , with the correct steps, and a new screen shot to clarify. ), i) LeaveTest account settings by clicking the Next buttonbox checked (recommended), 5. All my emails I send and receive disappear from outlook 2013 which is on my Desktop Is it possible that my Lap Top which has Office 2010, IPod and Smart phone which all have the same email address are playing some part in this By the way my Lap-Top with Outlook 2010 works great. Sorry for the problem with Outlook. However I still have to force a down load every couple of days whcih may work or I have to log out of outlook and reopen, sometimes I still have to go to account settings-repairforce down load. Server - imap.mail.yahoo.com; Port - 993; Requires SSL - Yes; Outgoing Mail (SMTP) Server easiest wgu courses I am trying to set up email on my iMac and am getting a "Cannot send message using the server verizon.net" message. Some of the VBA changes are also very stupid, like not being able to compare 2 variants on equality when the current type is e.g. John-Paul is an Electronics Engineer that spent most of his career in IT. Are you still getting the emails in those folders put into your inbox or are you not seeing them at all? I thought the whole purpose in using IMAP was the ability to do this. The same time the config was performed. You shouldn't need a key with pop and IMAP accounts - they should allow unlimited. Maybe you can try to go to your phone "Settings" and navigate to your email account. Microsoft - please fine tune the setup of 365 Exchange services with the preferred/recommended Microsoft Mail Client. Once in the "Account", look for the "Outgoing Mail Server" section and tap on "SMTP." remove it? WebOn your Android phone or tablet, open the Gmail app . Worked perfectly to solve problem in Outlook 2013 for windows (running windows 7)! It sounds like this isnt a specific Outlook issue, but more than likely related to your web host. With active issues such as this, you will need to contact Microsofts help (possibly their forums since they are free). Sorry that it appears your INBOX is not receiving emails. My situation: I recently changed from XP and Outlook Express 6 (where, for years, the IMAP synchornisation worked beautifully in either direction) to Windows 8.1 and Office 365. Hi, just for information:Office 2016 professional plusYou have to go to HKEY_CURRENT_USER\ Software\ Microsoft\ Exchange and add DWORD32bit with MaxNumExchange and decimal 15 (15 for example).It is described above and works perfect. Many thanks to whoever suggested it. Other than spending hundreds of dollars to purchase Outlook 2010 and revert, is there any solution? How to hide LinkedIn, FaceBook, Google and other extra contact folders in Outlook.com, How to disable Outlook's Junk Email folder, Hide LinkedIn, Facebook, Google and extra contact folders in Outlook.com, Fix the Outlook Folder Type after Exporting an IMAP Account, The Delete button is disabled in Outlook's Inbox, Fix the Outlook Folder Type after Exporting an IMAP Account (slipstick.com), https://www.slipstick.com/developer/print-list-of-outlook-folders/, Adjusting Outlook's Zoom Setting in Email, How to Remove the Primary Account from Outlook, Create rules that apply to an entire domain, Save Sent Items in Shared Mailbox Sent Items folder, Move an Outlook Personal Folders .pst File, Use PowerShell to get a list of Distribution Group members, Outlook Auto Account Setup: Encrypted Connection not available, Security Certificate Warnings in Microsoft Outlook, Remove a password from an Outlook *.pst File, Outlook Error: Google Couldn't sign you in, Error: Message archive has reached maximum size, Fixes or workarounds for recent issues in Outlook for Windows, Fixes or workarounds for recent issues in Outlook for Mac, Other Microsoft 365 applications and services, Outlook cant send mail in Windows 10: error Ox800CCC13. It wont sync but when I hit the IMAP folders Outlook stops responding. 5) Click on new - old email configuration dialogue box will open. Won't work if you need to setup a second mailbox in the same profile. I accidentally hide a folder, problem is I ran the vba macro and I didn't re-check which folder was (pre-)selected, how can I generate some kind of list of all folders which are hidden? I get a lot of questions asking how to delete the default folders, such as Junk Email, RSS, Conversation History, Archive, and Suggested Contacts. The recipient addresses are correct and I can send these normally via mail.hostinger.com. Facing sync issues with Yahoo IMAP Inbox folder only. And lately i went into it and saw only 8 emails. If you have any further questions, feel free to post them below. So then mark your answer as best answer then :). This takes you to a dialog box where you can manually configure servers, ports, etc. Nothing else worked. However, hiding a folder does not stop Outlook from using it. Please let us know if you have any further questions or comments. I promptly lost ALL of my subscribed folders except INBOX, meaning I lost every saved email Ive ever sent from this email account (hundreds). support: [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\16.0\Outlook\AutoDiscover], "ExcludeHttpsAutoDiscoverDomain"=dword:00000001. How may we help you? e) Server Timeouts: 5 minutes. Contacting our Live Support team at the time you are setting up/trying to connect email, and they can review the logs in real-time. It appears to be heavily discussed in Google forums. The docs that I could find for Godaddys Outlook are here. It is very strange. I couldnt figure out what was wrong lately but Outlook 13 was hanging up constantly and this explains it. Inbox, Drafts, and Sent etc under my name but does not accept emails it just has the Outlook Data file (Contacts etc) then another set under the Hotmail account, then another under the gmail account with a further one tagged on to the gmail saying (Google Mail) which collects everything So what I would like to know is how do I get rid of the Google Mail and the one with my Name on it and just have the Two Accounts showing GMAIL & HOTMAIL Thank you. He is able to get all his inbox mail now synchronizing well but his sent mails doesnt show in the outlook but reflect on his gmail server and his Iphone. Removing them will usually correct the problem and allow Outlook to close properly. Thanks Arn. This article was written for a specific issue and not as general troubleshooting. I hope this helps to answer your question, please let us know if you have any further questions or comments. Getting this error and this has caused alot of issues for me not receiving legal paperwork twice in a month, Did not have the updates listed and disabling subscribed folder instructions are not right. This will confirm if the computer is attempting to connect to the server, or failing before getting there. However, bear in mind that anything you post on the website is public domain. All rights reserved.Slipstick Systems is not affiliated with Microsoft Corporation. For example, if you are using non-secure email settings, try using the secure SSL options. A macro to hide folders is at the end of this article. Its purpose is to facilitate investigation of Exchange and Outlook issues and to provide developers with a canonical sample for MAPI development. Setting Outlook's "Empty deleted items when closing" option can also cause Outlook to close slowly. THe problem I am experiencing is that Outlook 365 Home on my PC and my laptop do not synchronise very well and it is giving me a massive headache. On other sites Ive see silly sugestion to export data file and import again.but your solution is work for me. What can I do? After trying for 3 Weeks (!!) Force sending/receiving within Outlook and everything should synchronize up properly. The one thing that did it for me was removing the user's profile completely, via System > Advanced system settings. If you have any further questions or comments, please let us know. If I query the IMAP folders most of themare still there and creating a new account recovers those but I think Ive lost some folders and emails. This how I am now getting my mail. Maybe you can try to go to your phone "Settings" and navigate to your email account. I would highly recommend that you get the LATEST service updates for your Office installation. That did it. The Signature or Stationery and Fonts button doesnt work, Exchange Account Set-up Missing in Outlook 2016, Sync Calendar and Contacts Using Outlook.com, Submit New or Updated Outlook and Exchange Server Utilities. In our environment Shoretel's Call Manager only reads Outlook's Contacts at startup to load it's own contact information. Im having trouble viewing my sent emails. Can I not keep the old? kindly help.. To do so, complete the following steps: Be sure to back up any existing emails or transfer to an offline location before making this change. We fixed an issue where Outlook couldnt open a message that was sent using Outlook on the web and contained a comment that was copied from Word. Its a headache as windows updates come out so frequently and at other times, the synch just doesnt happen for whatever reason. Outlook sometimes (but seldom) complains the next time I start it, but it doesnt appear to have corrupted anything. I've spent hours looking for a solution. With this option, its essential to have the email settings information from your domain. When I go to her webmail account at Gmail it reflects the same folders. Thank you for your question. We fixed an issue where Outlook couldnt open a message that was sent using Outlook on the web and contained a comment that was copied from Word. sometimes during the day, I can switch to another account folder and then the inbox will sync. Then I go to the Browser to check the email online and I see all 4 messages in that new Folder Why is it so happening? any suggestions? If you are not an InMotion customer, then you may need to contact your current email host or Microsoft technical support for further assistance. Thank You. None of the steps have helped. Did you mean you cant receive email, unless you send one first? (Both PC and laptop are Windows 8.1 64 bit). 1. Please let us know if youre still having any issues at all. The fix is simple log into your cPanel management console and go to MX Settings. So I had to perform a new user profile creation process - PAIN, but it worked. Insert email address and password. Our weekly Outlook & Exchange newsletter (bi-weekly during the summer). I cant see any emails in the subfolders even though I have moved them? I dont know if this will work for everyone but I went into the Start Menu and typed outlook/safe then clicked the appropriate line. 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